| Help
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Need Help with DBS ME?
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Registering With DBS ME
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Why do I need a TeleMoney account?
How do I register for TeleMoney?
How much must I pay for this service?
Where is the credit card information stored when I
register?
Do I have to register for a TeleMoney Gold account?
How do I upgrade my TeleMoney account to Gold?
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Buying With DBS ME
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Find the Items You Want
Sign In
Add the Items to Your Shopping Cart
Proceed to Checkout
Enter a Shipping Address
Choose a Shipping Method
Review and Submit Your Order
How do I check my order status?
Why do I need to check out each merchant cart
individually?
What is EZ-Online?
How do I make payments with EZ-Online?
Do I get any discounts with a DBS card?
Privacy Policy
Terms and Conditions
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Selling With DBS ME:
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How do I participate in DBS ME as a merchant
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Need More Help? – Contact Us
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For more assistance with DBS ME
For more assistance with
TeleMoney
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Note: Items offered on our Web site are fulfilled by our
partners. Payment, shipping, and return policies may vary by type of order and
by seller. The seller of each item in your order will be clearly noted on the
View Shopping Cart page.
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Registering With DBS ME
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Why do I need a TeleMoney account?
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TeleMoney has been chosen as the preferred payment partner for DBS ME, and
offers a secured and more convenient way of making payment online.
With our PIN authentication system, you simply need to key in your six-to-eight
digit PIN either on the Internet or on your mobile phone to authorize the debit
from your credit card which is stored in our secured encrypted database during
your registration.
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How do I register for TeleMoney?
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Click here to register for a TeleMoney account now.
During the registration process, you will receive an Interactive Voice Response
(IVR) call-back to your registered mobile phone requesting for the PIN you have
registered with for authentication purposes.
When the registration is completed, you should receive your TeleMoney account
number shortly.
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How much must I pay for this service?
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For consumers, the registration is free, and there is no charge for usage.
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Where is the credit card information stored when I register?
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The credit card information is securely stored in our system. We deploy strict
procedures for data, network and operational security to protect the
confidentiality of your information.
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Do I have to register for a TeleMoney Gold account?
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It is advisable that you upgrade your Ordinary TeleMoney account to Gold in
order to enjoy greater ease, convenience and accessibility while transacting
with our TeleMoney-enabled Merchants. Ordinary TeleMoney accounts have an
accummulative spending limit of up to $100, and some of the TeleMoney-enabled
Merchants accept only TeleMoney Gold members for transactions.
Click here to find out how
you can upgrade your account now.
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How do I upgrade my TeleMoney account to Gold?
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Please visit our website at www.telemoneyworld.com
for more information on upgrading your TeleMoney account.
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Buying With DBS ME
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Find the Items You Want
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First you will need to browse or search for the items you would like to order.
Keyword search boxes are located on nearly every page of our store. When you
find an item that interests you, click the title or name of the item to see its
product detail page.
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Sign In
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You need to be a TeleMoney member before you can proceed to add items to your
shopping cart. Signing up for a TeleMoney account is easy, you just need to
have your mobile phone to accept the IVR phone call from the system. When the
registration process is completed, you will receive your own TeleMoney account
number to login to DBS ME mall.
If you have an existing account, your may login at the Returning User box,
using your e-mail and password.
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Add the Items to Your Shopping Cart
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If you want to order an item from DBS ME, click the "Add to Cart" button on the
item's product detail page. Once you've added an item to your Shopping Cart,
use the cart's top navigation bar or the "Continue shopping" button to keep
searching or browsing until your cart contains all of the items you want to
order. You can access the contents of your Shopping Cart at any time by
clicking the View Cart icon at the top of every page of our Web site.
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Proceed to Checkout
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Take a moment to review all of the items you've placed in your Shopping Cart.
Items from different partners are placed in separate carts. You may review
items that you want from these individual cart by selecting the shopping cart
on the left.
When you're ready to place an order for all items in the "Shopping Cart"
section of your cart, click the "Checkout" button. You will be taken to the
first page of the order form.
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Enter a Shipping Address
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Tell us where you would like to ship your order. Please do not ship to a PO Box
as we require verification of receipt.
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Choose a Shipping Method
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Consider how quickly you would like to receive your order, and choose a
shipping method.
You will see estimated shipment and delivery dates in the e-mail we send you to
confirm your order.
We will ship items to you as they become available, beginning with those
already in stock. You'll be charged a per-shipment fee for each shipment.
The shipping charge for your order will be displayed on the order summary page
just before you submit your order.
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Provide Payment Information
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We currently accept MasterCard and Visa. All orders must be prepaid. If you're
paying with a credit card, enter the number without spaces or dashes.
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Review and Submit Your Order
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Check the accuracy all of the information you provided and make any necessary
adjustments. When you are ready, click the Place Your Order button to submit
your order. Once you place your order, we will send you a confirmation e-mail
message. We will send you another e-mail message at the time of shipment.
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Check Your Order Status
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If you would like to review the order you placed, you may click the “View
Order" link at the top of the page.
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Check Out Each Merchant Cart Individually
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Each merchant cart has to be checked out individually as they may have separate
delivery costs in order to deliver your purchases to your specified address.
This also allows us to keep track of the orders according to each merchant you
had made purchases with.
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EZ-Online?
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DBS ME is proud to introduce EZ-Online payments, which enables you to pay for
your DBS ME purchases with your EZ-Link card.
You will need a Sony PaSoRi contactless card reader which is currently
available in major electronics and IT shops (click
here for the list of locations).
For more information on EZ-Online, please visit:http://www.ezlink.com.sg/ez_online_more.htm
For any enquiries or assistance on using EZ-Online, please contact us atsupport@dbsme.com.sg
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Make Payments With EZ-Online?
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Before choosing this option to pay, please ensure that:
a) you have installed and attached your Sony PaSori reader/writer;
b) your total check-out amount does not exceed $100;
c) you have sufficient funds on your EZ-Link card.
Choose the cart you wish to check out, and follow the steps until you reach the
payment selection page.
For more information on EZ-Online, please visit:http://www.ezlink.com.sg/ez_online_more.htm
For any enquiries or assistance on using EZ-Online, please contact us atsupport@dbsme.com.sg
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Get Discount With DBS Credit Card
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Yes, DBS Credit Cardholders do get exclusive deals. Just look out for 'DBS
Credit Card Price' as shown on each product.
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Privacy Policy
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Click here to find out
more on our Privacy Policy.
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Terms & Condition
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Click here to find out more on
our Terms & Condition.
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Selling With DBS ME
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If you are an online merchant and would like to further explore how TeleMoney
can facilitate and value add to your online business, please contact
info@telemoney.com.sg.
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Can’t find the answers you need?
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For assistance with DBS ME:
Click here to send in your enquiry to us and we will
get back to you as soon as possible.
For assistance with TeleMoney:
Please visit our website at www.telemoneyworld.com
for more assistance.
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